Getting started with care

We’re here to guide you on your care journey and make finding the right type of care as simple as possible.

Our Locations
map

Discover which of our services are available in your area.

Home Care

Whether you need a little support or a lot, we can provide you with a passionate, local team to care for you in your own home.

Home Care

Whether you need a little support or a lot, we can provide you with a passionate, local team to care for you in your own home.

HammondCare is Team You

Care that works,
from a team you know,
in a place you belong.

Your place.

From practical help to social opportunities, allied health to clinical expertise, we can deliver care in your own home, and into every aspect of your life.

Because we're Team You.

An expert team who are serious about care.

Each member of our home care team has been hired "heart-first", so whether they're providing day-to-day support around the home, companionship on social outings or clinical expertise, you won't just know you're being cared for, you'll feel it, too.

Your HammondCare home care team

Taking the time and care to know your needs

Letting someone into your home when you need a little help can be a big step. You need a team you feel comfortable with – one you know you can trust. That’s why we focus on connecting with you and your family to ensure you feel understood and well-looked-after. This is our relationship-based Model of Care.

We invite you to visit your nearest office for a chat, or we can drop in to see you at home. You can also access free unlimited phone support 24/7, so rest assured that we’re only a call away.

taking

Get to know HammondCare At Home

banner-image icon-play

Home care services we offer.

Support around the home

Our team can help with practical, day-to-day tasks such as meal preparation, grocery shopping, and keeping your home and garden tidy and safe.

Nursing & clinical care

Our professionally qualified, highly-trained Clinical Care Managers can come to your place and assist with managing medications, wound care, post-op care, injury support and more.

Positive ageing

Our team of Physiotherapists, Occupational Therapists, Dietitians, and Exercise Physiologists can come to you, or connect you with recommended professionals in our network.

Respite care

When extra support is needed, our experienced respite team can step in to help at your place, in the community, or at one of our cottages, whether overnight or during the day.

Social clubs

Our Social Clubs provide a welcoming place to spend the day and make new friends.

Pastoral care

Our Pastoral Care team includes skilled and compassionate people who offer comfort, reassurance, assistance and support for people of all faiths and none, and diverse cultural backgrounds.

Volunteers

Whatever you love, there’s probably a HammondCare Volunteer who loves it, too. Our 650+ Volunteers are excited to spend time with people like you, especially around your hobbies, habits, activities and interests.

Discover more about the HammondCare approach to home care.

Download our handy booklet to learn how our incredible team can make things at your place just right.

We're Team You - a helpful guide to home care services

Our home care team aren't just experts, they're also locals.

Our home care team live in the same area as you, which means they can support you at your place, at the shops, at social engagements or at health appointments. Whether you live in NSW, Queensland, Victoria or the ACT, our team have you covered.

HammondCare provides home care services in NSW, ACT, Victoria and Queensland.

Whole-person care: more than just "help around the house".

We have a diverse, highly-skilled team who are passionate about supporting every aspect of your well-being. This team - and the whole range of home care services they deliver - enables us to provide 'whole-person care' that supports your physical, mental, clinical and spiritual needs.

HammondCare client Robyn with her friendly home care team

Relationship-based care that adapts to your changing needs.

Our care is centred around building an ongoing relationship between you and your team. To assist with this, you will have your own personalised care plan that’s tailored specifically to you and your needs. It outlines the services you require and how often you need them. This plan will be continually reviewed, and as a result, your care plan can evolve to ensure you’re always getting the care you need.

Skilled nurses provide clinical care in your home

Clear, two-way communication, so you'll always know what's happening.

Your local care team will be in touch regularly, giving you all the information you need, when you need it, to ensure you're always getting care that works for you. And, of course, if you have a question or need help or guidance, you can call us any time on 1800 826 166.

A HammondCare client enjoys a cuppa with his care manager

We’re not for profit. We’re for you.

Hammondcare is a not-for-profit organisation, which means everything we do is about quality of care for our clients and advocating for all older Australians and their families.

How you can access support at home.

Depending on your circumstances, the Australian Government may subsidise your services through an aged care funding program. You can also choose to pay for services privately.

Commonwealth Home Support Programme
GOVERNMENT FUNDED

Commonwealth Home Support Programme

Ideal for people who are managing well at home and just need extra assistance to stay on top of things. This can be short or long-term.
See how it works
Home Care Package
GOVERNMENT FUNDED

Home Care Package

If you need more substantial support with everyday tasks, you may be eligible for a Home Care Package. Home Care Packages are designed to support you on an ongoing basis.
See how it works
NON-GOVERNMENT FUNDED
GOVERNMENT FUNDED

Private Home Care

Private care lets you receive home care above what can be provided with your Home Care Package or CHSP. Services can be short-term or ongoing.
See how it works

A helpful guide to assist you in making the right choice

The Commonwealth Home Support Programme covers at-home support for people needing a lower level of care than a Home Care Package. For people in insecure housing who need care or a permanent place to live, we can help find support.

Download the guide
HammondCare-At-Home-Choices-Guide-Preview-Option

Know the costs involved from day one.

It’s important to understand the fees and costs upfront, so you know exactly what to expect. Costs will vary depending on your unique needs and if you have Government subsidy approval. But don’t worry, we’ll tell you everything you need to know to make an informed choice.

You can find the latest cost information on the Home Care Costs page.

costs

Our friendly HammondCare Support team are ready to chat, 24/7.

Whether you’re ready to start building your home care team, or just want to learn more about how home care works, we're here to help. Send us a message by filling in the form, or call us anytime on 1800 826 166.